Privacy Policy for Stag Pro Engineering Private Limited & all business units under Stag Pro Engineering Private Limited:

Effective Date: October 13, 2025

Stag Pro Engineering Private Limited, and its business unit Stag Pro Academy (hereinafter referred to as "Company", "We", "Us", or "Our"), is committed to protecting the privacy and security of your personal data. This Privacy Policy outlines how we collect, use, process, and safeguard your information when you visit our website (www.stagproengineering.com), use our engineering consultancy services, or enroll in our online courses through Stag Pro Academy (collectively, the "Services").

This policy is framed in compliance with India's Information Technology Act, 2000, and the Digital Personal Data Protection Act, 2023.

1. Definitions

• Company: Stag Pro Engineering Private Limited, a company incorporated in India, with its registered office at H No 4, Mehjoor Colony, Gulab Bagh, Srinagar, JK, India-190006.

• Services: Includes all engineering consultancy, design, project management, and related services offered by Stag Pro Engineering Private Limited, as well as all online professional training courses, content, and platforms offered by StagPro Academy (a business unit of Stag Pro Engineering Private Limited).

• Personal Data: Any information that relates to an identified or identifiable individual.

• User ("You", "Your"): Any individual or entity that accesses our website or uses our Services, including corporate clients and individual students.

2. Information We Collect

We collect information to provide and improve our Services. The type of information we collect depends on your interaction with us:

a) Information You Provide to Us:

• For All Users: When you contact us, you may provide Personal Data such as your name, email address, phone number, and the content of your message.

• For Stag Pro Engineering Clients: We may collect business contact information, company name, project details, technical specifications, and billing information.

• For Stag Pro Academy Students: When you register for a course, we collect your name, email address, contact number, billing address, and any other information required for enrollment. We also collect data related to your course progress, quiz results, and certifications earned.

b) Information We Collect Automatically:

• Technical Data: We automatically collect information when you visit our website, such as your IP address, browser type, operating system, referring URLs, and pages visited.

• Cookies: We use cookies and similar tracking technologies to enhance your user experience, analyze website traffic, and personalize content. You can control the use of cookies at the individual browser level.

c) Payment Information:

• For Stag Pro Academy, all payments are processed through secure third-party payment gateways (e.g., Razorpay, Stripe, etc.). We do not collect or store your credit card, debit card, or net banking details on our servers. We only receive a transaction confirmation from the payment gateway.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Manage Services: To deliver our engineering consultancy services, manage projects, and provide you access to Stag Pro Academy's online courses and learning materials.

• To Communicate With You: To respond to your inquiries, send you administrative information (e.g., project updates, course enrollment confirmations), provide customer support, and send marketing communications (where you have consented).

• For Certification & Accreditation: To share necessary enrollment and completion data with official accrediting bodies for the purpose of issuing your certification.

• For Billing and Account Management: To process payments, generate invoices, and manage your account.

• To Improve Our Services: To analyze how our Services are used, to improve our website functionality, and to develop new services and courses.

• For Legal Compliance: To comply with our legal obligations, resolve disputes, and enforce our agreements.

4. How We Share Your Information

We do not sell your Personal Data. We may share your information only in the following circumstances:

• With Service Providers: We may share information with third-party vendors who perform services on our behalf, such as payment processing, web hosting, and email marketing. These providers are contractually obligated to protect your data.

• With Accreditation Bodies: As mentioned, we will share required information with certifying organizations to facilitate your official certification.

• For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Security

We implement robust technical and organizational security measures to protect your Personal Data from unauthorized access, use, or disclosure. This includes encryption, access controls, and secure server infrastructure. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee its absolute security.

6. Your Rights Under the DPDP Act, 2023

As a user, you have the following rights regarding your Personal Data:

• Right to Access: You have the right to request a copy of the Personal Data we hold about you.

• Right to Correction: You have the right to request correction of any inaccurate or incomplete data.

• Right to Erasure: You may request the deletion of your Personal Data, subject to our legal and contractual obligations.

• Right to Grievance Redressal: You have the right to have your grievances addressed.

To exercise any of these rights, please contact our Grievance Officer.

7. Grievance Officer

In accordance with the Information Technology Act, 2000, and rules made thereunder, the name and contact details of the Grievance Officer are provided below:

• Name: Tauheed Jan

• Email: contact@stagpro.in

• Address: H No 4, Mehjoor Colony, Gulab Bagh, Srinagar, JK, India-190006

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Effective Date" at the top.

9. Governing Law and Jurisdiction

This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with this policy shall be subject to the exclusive jurisdiction of the courts in Srinagar, Jammu & Kashmir.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at: Stag Pro Engineering Private Limited Email: contact@stagpro.in Address: H No 4, Mehjoor Colony, Gulab Bagh, Srinagar, JK, India-190006